Balancr

Help & FAQ

Quick answers about Balancr. Tap a question to expand.

What is Balancr?

Balancr helps you track shared expenses, split bills in groups, see who owes what, and log settlements when money changes hands.

How do groups work?

Create a group for a trip, household, or project. Add members, record expenses, and assign splits. The Payments tab shows balances and suggested payments for the group.

How do I record a payment?

When someone pays outside the app (cash, bank transfer, etc.), open the group Payments tab and tap a suggested row you are part of, or settle from an expense detail screen. This updates balances for everyone.

Why do suggested payments differ from what I owe on one expense?

Suggestions may show direct debts from shared expenses, or simplified transfers depending on server settings. The amount you can log in one step is always limited to real expense splits between you and the other person.

How do I delete my account?

Account → Delete account in the app, or read the official account deletion page under Help & Support. Deletion is permanent.

The app says it cannot reach the server

Check your internet connection. If you are signed in, try again in a moment. Persistent errors may mean the server is down — contact support.

How do I contact support?

Open Account → Feedback in the app to send a message, or email us at [email protected].

Email [email protected]